PRIVACY POLICY
2U Online Supermarket
Effective Date: 22 March 2026
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1. INTRODUCTION
This Privacy Policy describes how 2U Online Supermarket (“we”, “us”, or “our”) collects, uses, stores, and protects personal information provided by users (“you” or “the customer”) when accessing and using our online supermarket platform at edugate.live.
This website operates as a private, non-indexed platform accessible exclusively to authorised individuals. Access is restricted and the website is not publicly discoverable through search engines.
By registering, logging in, or placing an order through this platform, you acknowledge and agree to the practices described in this Privacy Policy.
We are committed to handling your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and any relevant local legislation in Cyprus.
2. DATA CONTROLLER
The data controller responsible for your personal information is 2U Online Supermarket. For any privacy-related enquiries, please use the contact details provided in Section 12 of this Policy.
3. INFORMATION WE COLLECT
3.1 Account Registration Information
When you register for an account — either before or during checkout — we collect the following personal information:
– Full name
– Email address
– Password (stored in encrypted form)
– Phone number (if provided)
– Billing and/or delivery address
3.2 Order Information
When you place an order, we collect:
– Products selected and quantities ordered
– Chosen delivery time slot
– Preferred payment method (card payment or cash on delivery)
– Delivery address
– Order notes or special instructions (if provided)
3.3 Payment Information
For card payments, processing is handled by a secure third-party payment provider. We do not store full card details on our servers. We may retain transaction reference numbers and payment status information for order management and accounting purposes.
For cash on delivery orders, no payment data is collected electronically beyond confirmation of the payment method selected.
3.4 Technical & Usage Data
We may automatically collect certain technical data when you visit our platform, including:
– IP address
– Browser type and version
– Device type
– Pages visited and actions taken on the platform
– Date and time of access
– Referring URL (if applicable)
This data is collected via cookies and standard server logs. Please refer to Section 8 for further information.
4. HOW WE USE YOUR INFORMATION
We use the personal information we collect for the following purposes:
– To create and manage your customer account
– To process and fulfil your orders, including coordinating your chosen delivery time slot
– To communicate with you regarding your orders (confirmations, updates, or issues)
– To facilitate your chosen payment method (card or cash on delivery)
– To manage login and logout functionality and maintain session security
– To improve our platform and services
– To comply with legal and regulatory obligations
– To respond to your enquiries or complaints
We will not use your personal data for unsolicited marketing communications without your explicit consent.
5. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We process your personal data on the following legal grounds under the GDPR:
– Contractual necessity: Processing is necessary to perform the contract with you (i.e., fulfilling orders and managing your account).
– Legal obligation: Processing may be required to comply with applicable legal or regulatory requirements.
– Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services and preventing fraud, provided these are not overridden by your rights.
– Consent: Where we rely on consent, you have the right to withdraw it at any time.
6. SHARING OF YOUR PERSONAL INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
– Service providers: Trusted third-party providers who assist us in operating the platform (e.g., payment processors, hosting providers), contractually obligated to handle your data securely and only for the specified purpose.
– Legal requirements: Where we are required by law, regulation, or court order to disclose personal information.
– Business transfers: In the event of a merger, acquisition, or sale of assets, your data may transfer to the successor entity under equivalent privacy obligations.
All third parties with whom we share data are required to implement appropriate technical and organisational security measures to protect your personal information.
7. DATA RETENTION
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law:
– Account data is retained while your account remains active. You may request deletion at any time (see Section 10).
– Order data (including delivery time slot and payment method records) is retained for a minimum of five (5) years for accounting and legal compliance.
– Technical logs may be retained for up to twelve (12) months.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
8. COOKIES AND TRACKING TECHNOLOGIES
Our platform uses cookies to ensure proper functionality and improve your browsing experience:
– Essential cookies: Required for the platform to function, including session management and login/logout functionality.
– Functional cookies: Used to remember your preferences and settings.
– Analytics cookies: Used to understand platform usage in aggregate; no individual identification.
Because this website is private and non-indexed, third-party advertising or tracking cookies are not used.
You may control or disable cookies through your browser settings; however, disabling essential cookies may prevent you from logging in or placing orders.
9. DATA SECURITY
We implement appropriate technical and organisational security measures to protect your personal information, including:
– Encrypted storage of passwords
– Secure HTTPS connections for all data transmissions
– Restricted access to personal data on a need-to-know basis
– Use of reputable, security-compliant third-party payment processors for card transactions
While we take reasonable steps to protect your data, no method of electronic transmission or storage is entirely secure. We are committed to promptly addressing any data security incidents in accordance with applicable law.
10. YOUR DATA PROTECTION RIGHTS
Under applicable data protection legislation, you have the following rights:
– Right of access: Request a copy of the personal data we hold about you.
– Right to rectification: Request correction of inaccurate or incomplete data.
– Right to erasure: Request deletion of your personal data, subject to legal obligations.
– Right to restriction: Request that we limit processing in certain circumstances.
– Right to data portability: Receive your data in a structured, machine-readable format.
– Right to object: Object to processing based on legitimate interests.
– Right to withdraw consent: Withdraw consent at any time without affecting prior lawful processing.
To exercise any of these rights, contact us using the details in Section 12. We will respond within thirty (30) days. If you believe your rights have been violated, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
11. PRIVATE AND NON-INDEXED NATURE OF THIS WEBSITE
This platform is intentionally restricted and not discoverable via any public search engine (e.g., Google, Bing). Access is granted only to specific authorised individuals.
Your use of this platform is private by design. We do not collect data for advertising purposes, and your personal information will not be used to serve you advertisements on other websites or platforms.
12. CONTACT INFORMATION
For any questions, concerns, or data requests relating to this Privacy Policy, please contact us:
Company: 2U Online Supermarket
Website: edugate.live
Phone: 70007045
Location: Cyprus
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Where changes are material, we will take reasonable steps to notify registered users.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
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Last updated: 22 March 2026 | 2U Online Supermarket | edugate.live